Terms of service

Orders are handled by [company name], [address]. You can reach us at [contact email].

• Add items to your bag and go to checkout.
• Your order is binding once you complete payment and we accept it.
• You receive an order confirmation by email. If anything in it looks wrong, contact us straight away.
• We may cancel an order if an item is sold out, if there is a pricing error, or if payment cannot be taken. You are always told if this happens and any payment is refunded.

All prices are in Danish kroner (DKK) and include VAT. The price you see at checkout is the price you pay, plus any delivery cost you choose. Payment is taken securely through Shopify’s checkout, and your card details are handled by the payment provider — never by us.

We deliver within the times described in our shipping policy. If an item is delayed or out of stock after you order, we contact you.

You can return any item within 14 days of receiving it. The details — condition, how to send it back, and how quickly you are refunded — are described in our return policy.

If an item is faulty or does not match your order, you keep your full statutory rights as a consumer. Contact us and we will repair, replace or refund the item.

We are responsible for delivering your order as described and for damage caused by items you bought from us, as required by consumer law. Otherwise, our liability is limited to what the law allows.

These terms follow the law of [country]. As a consumer, you also keep the protection of the law of the country where you live, and you can complain to your local consumer authority.

The terms in force when you place your order apply to that order. Any later changes only apply to orders placed after them.